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Covid-19 REsponse

updated July 24th, 2021 8:15am

To our valued patients,

We continue to closely follow the guidance of our regulatory bodies, WorkSafeBC and our lease facilities to ensure we have the best possible setup to ensure everyones safety. We continue to stay stocked in PPE but please try and bring your own masks as we continue to require them in both clinics, at this time. 


As we are providing essential services you can access all of our services at both clinics with or without vaccination; however, we encourage all eligible people to get vaccinated to protect yourself and those who are vulnerable around you. If you are hoping to access the gym at our Esquimalt clinic you must now be FULLY vaccinated.

We will continue to provide the care you have come to trust through in-person and virtual/telephone appointments. We will keep you up to date on any changes going forward. Click  to learn more or here to Book Now.

We can offer a combination of Tele-Rehab and/or in-person appointments:

  1. Tele-Rehab: if you haven’t tried it already or you’ve been on the fence, definitely consider this as a way to access Physiotherapy, Kinesiology or Athletic Therapy. We have seen great results (and in some ways better) because diagnosis, education, exercise and self-care can all be done in the comfort of your own living room! 

  2. All In-Person Appointments: Come with a mask on.

  3. Kinesiology & Athletic Therapy: We now have our own private gym access in our Esquimalt Location in the Recreation Centre. We can also continue to provide your rehabilitation via Tele-Rehab for Kinesiology and Athletic Therapy along with in-person appointments.

We want to sincerely thank everyone for their patience and understanding during this difficult time. Let’s continue to care for ourselves, loved ones and community! 

-Lab Health Physio Team 



Some major insurance providers have committed to covering tele-rehab appointments just like they would regular in-person Physio, including:

Canada Life (Great West Life),

  • SunLife

  • ICBC

  • WorkSafe BC

  • MSP

  • Alberta Blue Cross

  • Greenshield

  • Chambers Group

  • Maximum Benefit Plan

  • Johnston Group

  • The Co-Operators Group

  • Medavie Blue Cross

  • Pacific Blue Cross

(PBC is only covering for existing clients but NOT for new clients)


***Check back often as more providers may come on board over the coming weeks.

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