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Meet our team
LOCATIONS
Heritage House on corner of Superior & Government
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Hours:
M
T
W
Th
F
S+S
6:30am -7pm
6:30am -7pm
6:30am -7pm
6:30am -7pm
6:30am -7pm
9:00am -12:30pm
Esquimalt Recreation Centre Location
Hours:
CLOSED
M
T
W
Th
F
S+S
6:30am -7pm
6:30am -7pm
6:30am -7pm
6:30am -7pm
6:30am -7pm
CANCELLATION POLICY
If you need to cancel or reschedule your appointment, please provide 24 hours notice to avoid any late fee. You can easily cancel or reschedule in a timely manner by logging into your Jane account. For all NON-ILLNESS** related reasons, we understand that life happens and this is why we give everyone one pass on this fee. However, after your first chance our policy is
**If cancelling or rescheduling due to illness, please give us as much notice as possible and consider rescheduling your appointment to a Tele-Rehab service. If you have COVID-like symptoms please stay home and call the clinic to reschedule your appointment.
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Notice given less than 24 will be charged 50% of the fee to the authorized credit card on file.
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No notice given for not attending your appointment, a ‘no show’, will be charged the full appointment fee to the authorized credit card on file.